Our Schedule

Find out what happens on the day


24th November 2020 (GMT)

10.00 - 10.30

Design for Growth

Jon Marshall


View Synopsis
10.35 - 11.05

Not just a pocket money app: how Jobs To Be Done helped us discover our true purpose

Marina Romashkinev


View Synopsis
11.10 - 11.40

The cost of hypergrowth

Samantha Davies & Beth Brettingham


View Synopsis
12.50 - 13.20

Brands and products shouldn’t socially distance

Daljit Singh

ANNA Money

View Synopsis
13.25 - 13.55

Embedding Design for cultural transformation

Paola Miani

Lloyds Bank

View Synopsis
14.00 - 14.30

Over-complicated? Over-simplified? The UX Efficient Frontier

Morgane Peng

Societe Generale

View Synopsis
14.35 - 15.05

Taking Open Banking further

Mirta Rotondo


View Synopsis
15.40 - 16.30

Why DesignOps Matters — Now and Next

Matt Soczywko

Head of Marketing, Elsewhen

Heath Bateman

Lead UX Designer, Nutmeg

Danielle MacDonald

Design Director, TransferWise

Michelle Aaron

Head of Design, Moneybox

Kim Marchant

Design Ops Lead, JP Morgan

Tadhg McCarthy

Cofounder & Director of Design, Elsewhen

View Synopsis
16.35 - 17.05

Mapping customers journey - the path to better product decisions

Mariya Brown


View Synopsis
17.10 - 17.40

Scaling a design team to align with our missions - the challenges and benefits

Michelle Aaron


View Synopsis
17.45 - 18.15

Challenge accepted – how fin-techs and neo-banks positively influenced one of the world’s financial giants

Ilko Batakliev


View Synopsis
18.15 - Onward

Zoom Networking Party